CHASE
FITNESS

Privacy Policy

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Last Updated: September 10, 2026

Chase Fitness (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, inquire about our fitness programs, or interact with our services.

By using our website, you acknowledge this Privacy Policy.

1. Information We Collect

Depending on how you interact with Chase Fitness, we may collect the following categories of information:

Information You Provide: Information you submit through contact forms, membership inquiries, fitness assessments, appointment requests, account registrations, or other communications.

Contact Information: Such as your name, email address, telephone number, and other contact details you choose to provide.

Membership and Transaction Information: Information associated with membership purchases, billing, payments, and account management, as applicable.

Communications: Information contained in messages or other communications you send to us, including your preferences for receiving communications.

Website Usage Information: Technical information about your interaction with our Site, such as browser type, device information, pages visited, and usage data, where collected through our website or third-party technologies.

Chase Fitness should confirm which of these categories it actually collects before publication.

2. How We Use Your Information

We may use personal information for legitimate business purposes, including to:

  • Respond to inquiries and requests.

  • Schedule consultations, fitness assessments, or introductory sessions.

  • Provide information about our fitness programs and membership options.

  • Process membership purchases and payments.

  • Manage accounts and provide customer support.

  • Send service-related communications.

  • Send promotional communications when permitted and, where required, with your consent.

  • Operate, maintain, and improve our website and services.

  • Protect our Site, prevent fraud, and address security issues.

  • Comply with applicable legal obligations.

3. SMS Communications and Consent

If you provide your phone number and opt in to receive SMS messages from Chase Fitness, you may receive recurring automated or manually sent text messages related to your inquiry, appointment scheduling, promotions, or gym events, as described in our Terms & Conditions.

Message frequency varies. During the initial follow-up period, leads can typically expect approximately 10 messages per month. Message and data rates may apply depending on your mobile carrier and service plan.

You can opt out at any time by replying STOP. Reply START to opt back in, or HELP for assistance. You may also contact us at (717) 402-8737.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Opting in to SMS communications is not a condition of purchasing a product or service, where applicable under law.

4. How We Share Information

We do not share mobile information with third parties or affiliates for their marketing or promotional purposes.

We may disclose other personal information when necessary to operate our business, such as to service providers that support website hosting, payment processing, appointment scheduling, customer communications, or related business operations, where applicable.

We may also disclose information when necessary to comply with legal obligations, protect our rights, investigate suspected fraud, or respond to lawful requests.

Any sharing of personal information should be limited to what is necessary for the relevant purpose and handled in accordance with applicable law and contractual safeguards.

Chase Fitness should identify its actual service providers and confirm its data-sharing practices before publishing this section.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to maintain website functionality, understand visitor activity, improve user experience, or measure advertising and marketing performance.

You may be able to manage cookies through your browser settings or through a consent tool provided on our website.

Confirm which analytics, advertising, and tracking tools are active on the Site before publication.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain required business records, resolve disputes, and meet applicable legal obligations.

Retention periods vary depending on the type of information and the purpose for which it was collected.

7. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

8. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to exercise other privacy choices.

You may also opt out of marketing emails by following the unsubscribe instructions included in those messages, where available, and opt out of SMS communications by replying STOP.

To submit a privacy-related request, contact us using the information provided below.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or security.

We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our website and services are intended for individuals who meet the applicable age requirements described in our Terms & Conditions. We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations.

When changes are made, we will update the “Last Updated” date above and provide additional notice when required by applicable law.

12. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

Chase Fitness
4909 Louise Drive, Suite 203
Mechanicsburg, PA 17055
Phone: (717) 402-8737

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